This privacy statement covers the www.castlepointmortgage.com web site where we exercise the highest standards of protection.
INFORMATION COLLECTION AND USE
Information Collection
During the application process, you'll provide Castle Point Mortgage with: contact information (your name, address of your property, telephone number, etc.); personal information; and financial history (current employer, annual income, etc.)
Information Use
Castle Point Mortgage will use the information you give us to:
- Contact you about services you've requested
- Provide information to potential mortgage lenders
- Track generic statistical information
Castle Point Mortgage, Inc. is the sole owner of the information collected on the www.castlepointmortgage.com web site and that data isn't shared with any parties not directly involved in providing mortgage loans to consumers. Your information isn't sold, shared or otherwise distributed to any party other than lending institutions specifically involved in obtaining a mortgage loan that meets your needs. We exercise the highest standards when it comes to protecting your rights of financial and personal privacy.
Third Party Intermediaries
Castle Point Mortgage, Inc. partners with third party lenders to acquire mortgage selections that meet your specific needs. The information you provide will be shared with these partners in a secure and private format.
Legal Disclaimer on Sharing of Information
We make every effort to preserve your privacy but we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.
SECURITY
Information you submit is protected both on-line and off-line: it's collected over a secure link and stored on secure servers.
Your sensitive information is encrypted and is protected with the highly secure SSL encryption software. When you enter information on a secure page (e.g. our order form), the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer automatically locks.
Castle Point Mortgage protects your sensitive information off-line as well. The information you provide is restricted within our offices and shredded when no longer needed. Our employees are knowledgeable about security and privacy practices and are individually responsible for protecting your information. Finally, the servers that store information are located in a secure environment.
COMMUNICATION
Customer Service
Castle Point Mortgage, Inc. will communicate with our customers to provide requested services via phone, at a convenient time as requested by you the borrower, or within 24-48 hours.
OTHER INFORMATION
Notification of Changes to Our Privacy Policy and/or Procedures
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
Contact Information
If you have any questions regarding this privacy policy, contact us:
by telephone at 1-800-840-1035 x 411
by e-mail at PrivacyQuestions@CastlePointMortgage.com
by fax at (973) 206-0807
by mail at Castle Point Mortgage, Inc. 6800 Deerpath Road, Suite 105 Elkridge, Maryland 21075
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